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Can I add additional drivers to my rental agreement?Yes, you can usually add additional drivers to your rental agreement for a fee, provided they meet the age and licensing requirements.
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Can I rent a car for a one-way trip or cross-border travel?Yes, we offer one-way rentals and some locations allow cross-border travel. Be sure to check with us in advance and inquire about any additional fees or restrictions.
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What do I do in case of an accident or breakdown while using the rented car?In the event of an accident or breakdown, please contact our emergency hotline immediately. We will provide you with assistance and guidance on the necessary steps to take.
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What are the requirements to rent a car from Pixycar Hire?To rent a car from Pixycar Hire, you must be at least 21 years old (age may vary by location), have a valid driver's license, and a valid credit card in your name.
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Do you offer insurance options for rented cars?Yes, we offer various insurance options to provide you with peace of mind during your rental. These options can include collision damage waivers, liability coverage, and more.
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What is your cancellation policy?Our cancellation policy may vary depending on the type of reservation and location. Please refer to the terms and conditions on our website or contact our customer service for specific details.
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Are there any additional fees or charges I should be aware of?There may be additional fees such as fuel charges, mileage fees, or airport surcharges depending on the rental location and the terms of your reservation. These will be outlined in your rental agreement.
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How do I pick up and return the rental car?You can pick up your rental car at the specified rental location, and return it to the same location unless you have arranged a one-way rental. Our staff will provide instructions for pick-up and return.
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How do I make a reservation with Pixycar Hire?You can easily make a reservation with Pixycar Hire by visiting our website or calling our customer service hotline. We also have a mobile app for convenient booking.
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How do I extend my rental period if needed?You can request a rental extension by contacting our customer service or visiting our website. Extensions are subject to availability.
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Is there a minimum rental period?The minimum rental period may vary by location and the type of vehicle you are renting. Please check the terms and conditions for your specific reservation.
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Can I choose the specific car model I want to rent?Yes, Pixycar Hire offers a range of car models, and you can select your preferred vehicle from our available inventory when making a reservation.
Phone: +256 742 874 045
Email: pixycarhire@gmail.com
Offices Entebbe Road, Close to Freedom City Mall.
Mon-Sat 09:00-23:00;
Sunday is closed.
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